NFS-Planet


 
Overview:
Multiplayer | Technical Support | Graphic Issues

Problems with the installation
Date: Wednesday, 30.11.2005 20:45
Written by:  Electronic Arts
Short Description: When the game won't install.

Please close before the installation all background processes excluding the following:

Windows XP / 2000 Required Processes
---------------------------------
system
smss.exe
csrss.exe
winlogon.exe
services.exe
lsass.exe
svchost.exe
Explorer
spoolsv.exe

To do so just push STRG + ALT + ENTF and go the the register "Processes".


Secondly you can try to turn off the DMA-Mode of your CD-ROM drive

1. Click on "Start -> Settings -> System -> Hardware -> Device Manager"
2. Klick on the "+" sign near the entry "IDE-Controller"
3. Click with the right mouse on the channel (Primary or Secondary) where your DVD/CD-ROM drive is connected and choose "Properties"
4. There check which transfer setting is used and you may change it once (PIO/DMA).
5. Confirm with "Ok"
6. Now restart your PC

Additionally you can test the following:
Restart your PC. Before the Loading-Screen of Windows appears, push "F8" and start Windows in the Safe Mode. Now try to install the game here.
If it works, just restart your PC and play in normal mode.

Relevant Links:

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